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Shipping Information
 8/8/2009  by  Admin

 Shipping Information     

  • We usually ship in-stock items within 24-48 hours after receiving the order, excluding holidays and weekends.

  • We will send you an email if the item is out-of-stock.

  • We reserve the right to choose the shipping carrier.
  • USPS will be shipped Priority Mail.
  • We offer shipping to all United States addresses and abroad with U.S. military addresses. 
  • We can expedite shipping, please add an additional $20.00 to the order total for additional shipping charges.
  • Standard domestic shipping rates are as follows:
Flat Rate Shipping $5.00

Flat rate shipping applies to any order with standard shipping to the 48 Contiguous U.S. States.  We reserve the right to choose the shipping carrier.

NOTE: Actual shipping charges will apply to other states, territories, Military addresses and International shipping, including Canada.

 

Lost or Damaged Shipment

  • Lost shipments are subject to verification.

  • In the event that you believe your purchase has been lost during shipment, please contact Organic Caboose as soon as possible to expedite a claim with USPS, UPS or FEDEX. 

  • In the event that your package sustained damage during shipment, please contact Organic Caboose as soon as possible to expedite a claim with USPS or UPS. 


International Shipping 

  • We ship internationally.  Shipping rates vary depending on destination.

  • We ship all in-stock items in a timely manner.  If an item is not in-stock, we will email you with a time frame for the expected ship date. 

  • We reserve the right to choose the most economical shipping carrier per package size.  We utilize United States Postal Service and United Parcel Service.

  • We will only charge the exact shipping rate plus a $2.50 handling fee. 

  • We will notify you via email of the shipping rate prior to billing for shipping price approval.

  • Any customs duties and taxes are the customer's responsibility.

  • Lost or damaged shipments are subject to verification.  Please notify Organic Caboose as soon as possible to expedite a claim with the shipping carrier. 

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