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| Home > Customer Service |
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< Sales Tax |
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| 8/8/2009
by
Admin
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Shipping Information
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We usually ship in-stock items within 24-48 hours after receiving the order, excluding holidays and weekends.
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We will send you an email if the item is out-of-stock.
- We reserve the right to choose the shipping carrier.
- USPS will be shipped Priority Mail.
- We offer shipping to all United States addresses and abroad with U.S. military addresses.
- We can expedite shipping, please add an additional $20.00 to the order total for additional shipping charges.
- Standard domestic shipping rates are as follows:
| Flat Rate Shipping $5.00
Flat rate shipping applies to any order with standard shipping to the 48 Contiguous U.S. States. We reserve the right to choose the shipping carrier. |
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NOTE: Actual shipping charges will apply to other states, territories, Military addresses and International shipping, including Canada. |
Lost or Damaged Shipment
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Lost shipments are subject to verification.
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In the event that you believe your purchase has been lost during shipment, please contact Organic Caboose as soon as possible to expedite a claim with USPS, UPS or FEDEX.
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In the event that your package sustained damage during shipment, please contact Organic Caboose as soon as possible to expedite a claim with USPS or UPS.
International Shipping
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We ship internationally. Shipping rates vary depending on destination.
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We ship all in-stock items in a timely manner. If an item is not in-stock, we will email you with a time frame for the expected ship date.
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We reserve the right to choose the most economical shipping carrier per package size. We utilize United States Postal Service and United Parcel Service.
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We will only charge the exact shipping rate plus a $2.50 handling fee.
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We will notify you via email of the shipping rate prior to billing for shipping price approval.
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Any customs duties and taxes are the customer's responsibility.
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Lost or damaged shipments are subject to verification. Please notify Organic Caboose as soon as possible to expedite a claim with the shipping carrier. |
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